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Frequently Asked Questions
Check our FAQ page for quick answers to common questions.
Ordering, Shipping & More – FAQ
Everything you need to know about placing an order, delivery times, returns, and payment
How long does it take for my order to be shipped?
Additional costs such as customs duties or taxes may apply to international orders. Customers are responsible for any applicable fees imposed by their country's customs regulations.
How will I get my tracking details?
You will receive tracking details via email. This email includes a link with track and trace information, allowing you to follow the live status of your order.
Is it possible to change or cancel my order after placing it?
Yes, it is possible to modify your order after it has been placed. Please contact us as soon as possible to request any changes.
Do you ship internationally?
Yes, we ship internationally and deliver to customers worldwide.
Which payment options do you accept?
We offer a variety of payment options. You can find the full list of accepted payment methods on our website below.
What is the process for returns or exchanges?
If you are not satisfied with your product, you are welcome to return it. Once we receive the returned item, you will receive a full refund.
Are there any extra fees, like customs duties, for international orders?
Additional costs such as customs duties or taxes may apply to international orders. Customers are responsible for any fees imposed by their country's customs regulations.
Do your products come with a warranty?
Our new products come with a warranty. However, we do not offer a warranty on used items.